July 21st NORA will be closed on Thursday, July 3rd, in observance of the 4th of July Holiday
Hours of Operation: Monday- Thursday 7:00 am- 4:30 pm
To Report an Outage: Call 575-756-2181, (for After-Hours and Holidays Press 1)
Preparing for an Outage
Outages > Preparing for an Outage
Keep a Disaster Supply Kit stocked and accessible, and make sure all family members know where it is stored. Take into account your family’s needs, baby items, pets, food, water, and flashlights and batteries, to name a few. For a comprehensive guide to building your personal Disaster Supply Kit, visit https://www.ready.gov/kit.
Consider keeping a standby generator at your home, especially if you rely on essential electrical equipment.
Continue checking the weather forecast and watch for signs of an approaching storm.
Keep a weather radio in earshot, tuned to your regional weather service.
Know the difference between a severe thunderstorm watch and warning. A watch means there is the possibility of storms in your area. A warning means a storm has been reported or is imminent and you should take cover.
Stay indoors if you know a storm is headed your way.
If you are outside, move to a low area away from water and trees, and crouch as low as possible.
Set down any metal items such as a baseball bat, golf club, or fishing rod.
If you are with a group and stuck outside, do not stand close together. During a lightning strike, there is NOT safety in numbers.
Bring outdoor dogs inside. Metal chains and doghouses can attract lightning.
Take shelter, when possible, in a building or enclosed vehicle with a hard-top roof – not an open-frame vehicle like a convertible or golf cart.
Stay away from windows and doors while inside.
Avoid water and electronics in your home during storms. Unplug electronics to protect them during a power surge and wait until the storm stops before taking a bath or shower.
Don’t panic! Check to see if your neighbors have power. If they do, the problem could be inside your home. Check your main fuses or circuit breakers to see if they have blown or tripped. Replacing a fuse or resetting a circuit breaker may restore your electricity.
Keep freezers and refrigerators closed to preserve food.
Turn off air conditioners during a power outage and do not turn them back on for several minutes after the power has been restored.
Dress comfortably and use natural ventilation to keep your home cool.
Before entering storm-damaged buildings, make sure electricity and gas are turned off.
Do not turn off power if you must stand in water to do so. Call your electric utility and have them turn off power at the meter.
Never enter a flooded basement unless electricity has been disconnected.
Do not use water-damaged electronics before properly restoring them. Electric motors in appliances should be cleaned and reconditioned before use. It may be necessary to replace some of your appliances and electronics. Have your water-damaged items inspected and approved by a professional before use.
If you clean up outdoors after a storm, do not use electronic equipment in wet conditions.
NEVER go near downed power lines! They could still be energized and potentially dangerous. Downed lines, stray wires, and debris in contact with them all have the potential to deliver a fatal shock.
Move properly away from downed lines, and anything contacting them, by shuffling with small steps, keeping your feet together and always touching the ground. This will minimize the potential for a strong electric shock.
Do not drive over downed power lines! If you are in a vehicle that is in contact with a downed line, stay in the vehicle. Honk your horn to signal for help from a utility lineworker and tell others to stay away from your vehicle.
If your vehicle is on fire and you must exit, jump out of the vehicle with both feet together, avoiding simultaneous contact with the vehicle and the ground. This way, you avoid becoming the path of electricity between the vehicle and the earth.